Claim Policy

1. Claims of defective articles will only be entertained within 30 days of purchase.
2. Original cash receipt required.
3. For claims call customer service on +923113991181 .

Repacking Process is as follows:

  1. a) Put the product in its original box and wrap in a polythene bag, properly.
  2. b) Paste the address slip on the wrapped product and send it to

Shoe Box Warehouse

26-km Multan Road Near Shamshad House PTCL Exchange, Lahore.

Claim Criteria:
Used shoes Claims:
1. Used shoes claim will be accepted within 30 days.
2. Claim will be accepted on manufacturing and technical defect.
3. Altered product is not claimable.
4. Stones, beads, buckle is not claimable.
5. Wet & burn shoes is not claimable.
6. Sales and discounted items are not claimable.